Refund & Return policy – PhysioFit Solution (Pvt) Ltd

Return and Refund Policy

Thank you for shopping at PhysioFit Solution. We strive to provide high-quality physiotherapy products and services. If you are not satisfied with your purchase, this policy outlines your options for returns and refunds.

Returns

Eligibility: Items must be unused, in the same condition that you received them, and in the original packaging.
Time Frame: You have 30 days from the date of purchase to initiate a return.
Process: To return an item, contact us at info@physiofitsolution.com with your order details. We will provide instructions on how to return your item.

Non-returnable Items

Certain items are not eligible for return, including:
- Custom or personalized items
- Downloadable software products
- Health and personal care items

Refunds

- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
- Late or Missing Refunds: If you haven’t received a refund, first check your bank account again, then contact your credit card company. If you’ve done all of this and still have not received your refund, please contact us at info@physiofitsolution.com.

Exchanges

- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@physiofitsolution.com.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@physiofitsolution.com
- Phone: +92 423 533-0786
- Address: 5, 5th Floor, Broadway Heights, Bahria Orchard, Lahore, 55150, Punjab, Pakistan